Privacy Policy

At Trim Castle Hotel we understand that privacy is an important issue for visitors to the Trim Castle Hotel website and its related domains. We are committed to protecting and respecting your privacy. The following information is designed to help visitors understand what information we collect from our site, and how we handle and use the information after that. Please note that the policy relates only to living individuals in relation to personal data relating directly to themselves, and not to persons in any other capacity.

Information Collection and Use

Trim Castle Hotel is the sole owner of any information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Trim Castle Hotel may collect information from our users at several different points on our website. We collect personal data from you which you volunteer when you provide such personal data to us, or via our services with which you interact. We may also be given other personal data relating to you by other persons, or we may obtain such other personal data about you as may be provided to us in the course of our legitimate business activities.

 

We may collect and process Data. Including the following in the course of providing services to you, which could contain your personal data: your full name; your address; your various email addresses; your various phone numbers including mobile phone numbers; your nationality; financial information about you, including your bank account details, credit card details, or other payment details; details of contracts you have entered into with third parties for us to provide services to you; details of your relationship to other parties; details of your membership of professional or other organisations; your date of birth; details of your children and other relations; medical details, including details of allergies; details of your car registration number; details of your driving licence; details of your passport and all other Data which you ask is to process on your behalf, or which is necessary for us to process in order for us to fulfil our role as providing accommodation, retail, food and beverage related services to you. your full name; your address; your various email addresses; your various phone numbers including mobile phone numbers; your nationality; financial information about you, including your bank account details, credit card details, or other payment details; details of contracts you have entered into with third parties for us to provide services to you; details of your relationship to other parties; details of your membership of professional or other organisations; your date of birth; details of your children and other relations; medical details, including details of allergies; details of your car registration number; details of your driving licence; details of your passport and all other Data which you ask is to process on your behalf, or which is necessary for us to process in order for us to fulfil our role as providing accommodation, retail, food and beverage related services to you. 

We use your personal data that we hold to:

  1. In our legitimate interest of advertising our services, provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  2. Carry out our obligations arising from any contracts entered into between you and us;
  3. In our legitimate interest of advertising our services, provide details of any loyalty scheme or promotion;
  4. Comply with legislation;
  5. Notify you about changes to our services.

We may use your data to send you information relating to our services, events and products which may be of interest to you. If you do not want us to use your data in this way, please notify is to that effect. 

Security and Storage 

We are committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access and use. As effective as modern securities practices are, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet. We will continue to revise policies and implement additional security features as new technologies become available.

The transmission of information via the internet is not completely secure and may involve the transfer of data to countries outside of the European Economic Area (EEA). This occurs typically through use of cloud solutions for web hosting, email hosting or proprietary software solutions delivered to us through the Cloud. We do not however authorise any third party to use your personal data for their own purposes. Non EEA countries may not provide an adequate level of protection in relation to processing your personal data. By submitting your data, you agree to this transfer, storing and processing.

Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to us. Any transmission of data is at your own risk. Once we receive your personal data, we use appropriate security measures to seek to prevent unauthorised access.

General Enquiries

If a user contacts Trim Castle Hotel with a general enquiry, the user may need to provide Trim Castle Hotel with personal information (for example contact details). Trim Castle Hotel will use this personal information to respond to the enquiry and track further correspondence. Personal information collected is not used for any other purpose.

Cookies

Cookies are small text files that a site transfers to a visitor's hard disk or browser for added functionality or for tracking site usage. In order to measure the effectiveness of our online presence, Trim Castle Hotel may use cookies to determine the path users take on our site and to identify repeat visitors of our site. We do not use cookies to gather personal information such as a person's name or e-mail address.

Disclosure of your Information

We only share or disclose your information if we have your permission or if we are required to do so by law. We may disclose your Data to third parties who provide a service to us or in the event that we sell or buy any business or assets, in which case we may disclose your Data to the prospective seller or buyer of such business or assets or if we are under a duty to disclose or share your Data in order to comply with any legal obligation, or to protect our rights, property, or safety of staff or customers.

External Links

Trim Castle Hotel website may contain links to other sites. Please take note that Trim Castle Hotel is not responsible for the privacy policies or practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every site that collects personally identifiable information. This privacy statement applies solely to information collected by this site.

Changes to Trim Castle Hotel Internet Privacy Policy

Trim Castle Hotel may, from time to time, make changes to this policy. We reserve the right to make these changes at our sole discretion. We recommend that users of this site re-visit this privacy policy on occasion to learn of new privacy practices or changes to our policy. By continuing to use our site or our services or otherwise provide data after we post any such changes, you accept and agree to this policy as modified.

Contact Us

Questions, comments, requests and complaints regarding this Policy and the information we hold are welcome and should be addressed to us at info@trimcastlehotel.com. You are legally entitled to request details of the personal information which we hold about you under the data protection act. All requests will be dealt with promptly and efficiently.

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